Back to Case Studies
Financial Services
CIMB Bank — eFinancial Services
CIMB Bank · Unified Sales & Servicing Platform
- Credit & Risk Decisioning
- Unified Platform
- Banking
Problem
CIMB needed a single integrated platform to sell and service financial products, replacing fragmented systems across sales, credit, and risk functions.
Intervention
Implemented eFinancial Services — integrating customer sales and servicing with credit and risk decisioning and reporting tools into one cohesive platform.
Outcome
An all-in-one solution giving CIMB advanced credit and risk decision-making capability alongside a unified customer servicing view.