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Financial Services

EPF Member Digital Experience

Employees Provident Fund (EPF / KWSP)

  • UX Strategy
  • Design Systems
  • Engineering

Problem

Growing online transactions demanded a simpler, more intuitive member experience.

Intervention

Led the transformation from workshops and UX strategy through design and engineering.

Outcome

A modern, user-centred platform built around easier access to EPF information and services.

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