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Telecommunications
Telekom Malaysia Digital Ecosystem
Telekom Malaysia (TM)
- Digital Agency of Record
- Web Platforms
- Brand Experience
Problem
A fragmented digital ecosystem and content-heavy corporate website made it difficult for users to navigate TM's growing portfolio of brands and initiatives.
Intervention
As digital agency of record from 2014 to 2019, we transformed key platforms and experiences across TM, including its corporate website, Brand Centre, Yayasan TM and digital campaigns.
Outcome
A more cohesive, user-centred digital presence that simplified access, strengthened brand visibility and elevated experiences across TM's digital ecosystem.